SHIPPING POLICY

Shipment processing time

All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, you will be contacted via email.


Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout and are live rates to reflect the most accurate rate at the time.

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.


Eligible Countries

We ship to every country except Cuba, Iran, Iraq, Crimea, Syria, and North Korea.


Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number may not be active straight away but is usually active within 24 hours.


Customs, Duties and Taxes

Digital Distillery Ltd is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Damages

Digital Distillery Ltd is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.